Responsible Gaming

Last Updated: November 3, 2025

Understanding Responsible Gambling Principles

Responsible gambling is a fundamental commitment to maintaining a safe, transparent, and ethical gaming environment. At Jalwa Win, we prioritize player well-being above all else, recognizing that gambling should be a form of entertainment, not a means of financial resolution or emotional escape. Core Responsible Gaming Values

• Protect vulnerable individuals

• Promote transparency

• Ensure player safety

• Provide comprehensive support mechanisms

• Maintain strict age and identity verification

• Offer comprehensive self-management tools

Age Verification and Legal Requirements

In India, the minimum legal gambling age is 18 years. Jalwa Win implements rigorous verification processes to:

• Collect government-issued identification

• Perform comprehensive age and identity checks

• Prevent underage access through multi-layer verification

• Cross-reference national databases

• Maintain strict documentation standards

Verification Documents Accepted

• Aadhaar Card

• Passport

• Voter ID

• PAN Card

• Driving License

Financial and Time Management Strategies

Responsible gambling requires proactive financial and time management: Financial Limits

• Daily deposit cap: ₹10,000

• Weekly withdrawal limit: ₹50,000

• Monthly spending threshold: ₹1,50,000

• Automatic alerts for approaching limits

• Mandatory confirmation for limit adjustments

Time Management Tools

• Session time tracking

• Mandatory breaks every 60 minutes

• Daily/weekly play duration limits

• Automatic logout mechanisms

• Detailed activity reports

Problem Gambling Warning Signs

Behavioral Indicators

• Increased secrecy about gaming activities

• Neglecting personal and professional responsibilities

• Borrowing money for gambling

• Persistent thoughts about gambling

• Inability to stop or control gambling impulses

Financial Red Flags

• Unexplained financial losses

• Selling personal assets

• Accumulating gambling-related debt

• Frequent loan applications

• Depleting savings

Emotional and Social Symptoms

• Mood swings

• Anxiety and depression

• Social withdrawal

• Relationship conflicts

• Decreased work/academic performance

Support Resources and Helplines

National Helplines

• Government Mental Health Helpline: 1075

• SHUT – Society for Health & Unemployment Transfer: 9152987821

• Vandrevala Foundation: 9999666555

International Resources

• GambleAware.org

• BeGambleAware.org

• GamCare.org.uk

Self-Exclusion and Platform Control

Self-Exclusion Options

• Temporary account suspension

• Permanent account closure

• Cooling-off periods

• Personalized restrictions

• One-click self-exclusion mechanism

Platform Control Tools

• Deposit limit settings

• Session time trackers

• Reality check notifications

• Spending alerts

• Comprehensive activity logs

Family Support and Education

Family Resources

• Educational materials

• Counseling referral services

• Support group connections

• Communication guides

• Financial counseling recommendations

Professional Treatment Options

Available Support Channels

• Psychological counseling

• Addiction treatment centers

• Online therapy platforms

• Support group referrals

• Specialized gambling addiction programs

Maintaining Healthy Perspectives

Gambling as Entertainment

• Set strict budget

• View as recreational activity

• Never chase losses

• Maintain work-life balance

• Practice emotional detachment

Contact Information

For personalized support and inquiries: Email: [email protected] Phone: +919876543210 Address: Plot No. 123, Cyber City, Sector 15, Gurgaon, Haryana 122001 Contact Us Directly Remember: If gambling stops being fun, it’s time to stop.